Workplace Trends:
Business Benefit or Burden?
Tuesday 21 October 2003, River Court, Fleet Street, London EC4
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The speakers at the 2003 conference presented their unique perspective of trends in workplace design and operation. The conference focused on the impact of these trends on business performance, highlighting successful and less successful initiatives.
The conference was attended by 135 delegates of various backgrounds (occupiers, facilities and property portfolio managers etc) but all were interested in the development and provision of quality workplaces and how to avoid inappropriate workplace solutions.
Programme
Conference introduction
Paul Morrell, British Council for Offices and Davis Langdon & Everest
Embracing paradox: Workplace strategies for dynamic organisations
Franklin Becker, Cornell University
Organisations struggle to improve the quality and effectiveness of the work environment while reducing cost and increasing flexibility. Typically, the approach is to standardise and simplify workplace solutions. An alternative approach is rethinking what constitutes "quality". Variety and choice can be cost effective solutions.
Property & occupier trends: Getting the most out of the property portfolio
Francesca Hughes, Jones Lang LaSalle
This session addresses the factors most influencing where occupiers locate and the decisions they make about their property portfolios; issues that occupiers can address through their portfolios today and in the future; how to gain flexibility and reduce costs in your property portfolio.
Workspace trends: Balance & compromise in the design of an effective workspace
Doug Streeter & Nick Pell, Swanke Hayden Connell Architects
Are iconic architecture and efficient office buildings mutually exclusive? Can the modern office support ever-changing business needs? Can a balance be struck between the 'one solution fits all mentality' and the tailored approach to office building design? Should Cat A
fit-out be a thing of the past?
FM innovation: Trends in 2003
We are at a fascinating point in the development of the FM industry. The world in which we operate contains more demanding purchasers of services and more attuned, customer-orientated suppliers; both are becoming increasingly sophisticated and are seeking 'world
class', best practice solutions. This session describes the principal trends evident in the FM market today and questions how the supply side is evolving in response to the volatile market demands faced by customer organisations.
Technology trends: Vanishing technology at work
Philip Ross, Cordless Group & UNWIRED
Desktop 'real estate' that housed the PC and phone will be transformed by a number of innovations, ranging from Voice over IP to new mobile computing devices and wireless connectivity. People will no longer need to go to their desk to access communications, messaging and knowledge in the 21st Century workplace. This session examines and demonstrates some of the latest technology.
Occupant feedback & productivity
Nigel Oseland, Swanke Hayden Connell Architects &
Paul Bartlett, Office Productivity Network
This session begins with a review of key factors for occupant satisfaction highlighting lessons learnt, followed by a historical critique of methods of quantifying productivity, examples of current and credible studies of productivity, finishing with an introduction to the Office Productivity Network's new tool for analysing property portfolios and assessing the impact of workplaces on business performance.
Developing & implementing a global workplace strategy
Goldman Sachs International
Details of GSI's latest workplace strategy will be presented including: acknowledging local and cultural differences in a global standard; promoting benefits and overcoming barriers to change; property portfolio management savings; rolling out a strategy on a world-wide scale; lessons learnt and next steps.
How was it for you? A retrospective on 12 months occupation of 1 Horse Guards Road
Paul Pegler, Her Majesty's Treasury
What were we trying to achieve from the refurbishment and have we delivered it? What do the customers think - and how do we measure success? How much further is there to go on the journey and what are the obstacles standing in the way? Finally, what were the lessons learnt from the experience so far?